Coats operates in a highly dynamic environment with constant geographical demand migration and with a high fashion element in the demand profile. To cope with these challenging needs, Coats has operational presence in over 60 countries and supply in excess of 1.5 million unique SKUs globally. The company globally delivers in excess of 30million delivery lines to our customers. Therefore effectively managing a multi-site supply chain in such a high transaction environment is a challenge and requires systems that will help underpin robust processes with effective visibility. Coats needs to manage the supply chain using an effective S & OP process for medium term resources, whilst managing the short term using business rules and information that effectively highlight the exception to the rules. The Every Angle software has given us this visibility. It helps us to analyse hundreds of thousands of records effectively and in the process has helped us increase the quality of our data and effectiveness of our supply chain processes. This has been part of the improvement program that has helped Coats reduce its NWC % to sales from over 31% to 20% and at the same time improve customer service performance.